course as: P – Problem, N – Notify, O – Observe, M – Mitigate, A – Acknowledge [koenig-solutions.com] 🔧 PNOMA Troubleshooting Steps (vSAN Framework) Below is a well‑structured explanation of each phase: 1. Problem Identify and define the issue clearly. Determine what is actually broken: performance degradation, object failures, host issues, network faults, etc. Collect initial symptoms from logs, alerts (vSAN Skyline Health, vSphere alarms), and user reports. [koenig-solutions.com] 2. Notify Communicate the issue to relevant stakeholders. Notify team members, administrators, or impacted service/application owners. Ensure proper logging or ticket creation so the issue is tracked formally. [koenig-solutions.com] 3. Observe Gather detailed diagnostic information. Use vSAN’s GUI & CLI troubleshooting tools (Skyline Health, vSphere Client, performance charts, CLI commands). Validate network health, disk group status, object health, and cluster performance metrics. Observe trends...
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