🚦 Troubleshooting VM Network Connectivity Issues in VMware 🚦
When a virtual machine suddenly loses network connectivity, it’s not always obvious where the problem lies — it could be the VM itself, the vSwitch, uplinks, VLANs, or even the physical switch.
Here’s a step-by-step flow you can follow to quickly isolate and resolve the issue:
🔎 Troubleshooting Process
1️⃣ Validate Port Group & vSwitch
✔ Ensure the VM’s network adapter is connected to the right port group.
✔ Port group name must exist and be spelled correctly.
2️⃣ Check VM Network Adapter & OS Settings
✔ Verify NIC is connected.
✔ Confirm guest OS has the right IP/DNS/Gateway.
✔ Run basic ping/traceroute tests.
3️⃣ Verify Physical NICs (pNICs) & Uplinks
✔ Use esxtop → n to check which pNIC the VM is mapped to.
✔ Shut down physical switch ports one by one to detect uplink misconfigurations.
✔ Use netdbg vswitch instance list to identify active uplinks.
4️⃣ Validate VLAN Configuration
✔ Ensure VLAN ID on the port group matches the switchport configuration.
✔ Switchports must allow tagged VLAN traffic.
5️⃣ Check NIC Teaming / LACP
✔ If using EtherChannel or LACP, verify correct configs on both ESXi and physical switches.
✔ Test by toggling uplinks one at a time.
6️⃣ Advanced Checks
✔ For Jumbo Frames (MTU 9000), ensure consistency across VM, vSwitch, and switchports.
✔ Rule out hidden NICs (especially in P2V-converted VMs).
✔ Confirm no storage or CPU contention causing freezes.
⚠️ Note: ESXi does not log VM-to-VM traffic failures (beyond port/link errors). Always troubleshoot while the issue is occurring to pinpoint the root cause.
✅ By following this process, you can systematically narrow down the problem and restore VM connectivity with confidence.
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