Quick Guide to VCF Automation for VCD Administrators

 Troubleshooting "CrashLoopBackOff" Status for Pods in Aria Automation 8.X

https://knowledge.broadcom.com/external/article?articleNumber=371833

Issue/Introduction

CrashLoopBackOff is a status message indicating that a Kubernetes pod is repeatedly crashing and restarting. This state suggests a pod has failed and is being restarted by Kubernetes' kubelet. When a pod crashes, Kubernetes will attempt to restart it according to the restart policy defined in the pod's specification. If the pod continues to fail, Kubernetes will delay the restarts leading to the CrashLoopBackOff status.

Sequence of Pod going to CrashLoopBackOff status.

 

Environment

• VMware Tanzu Application Platform
• Aria Automation 8.X

Cause

Several factors can contribute to a pod entering the CrashLoopBackOff state:

• Application Errors: Issues within the application code, such as unhandled exceptions, configuration errors, or missing dependencies.
• Resource Limits: Insufficient CPU or memory resources allocated to the pod, causing it to be terminated by the kubelet.
• Environment Variables: Missing or incorrect environment variables required by the application.
• Volume Mount Issues: Problems with volume mounts, such as missing volumes or incorrect paths.
• Image Pull Errors: Issues pulling the container image, due to incorrect image names or access to the container registry.
• Networking Issues: Problems with network configurations that prevent the pod from communicating with other services or dependencies.
• Health Check Failures: Liveness or readiness probes configured incorrectly, causing the pod to be killed and restarted.

Resolution

To determine the cause, the following commands should provide more information:

 

Inspect Pod Logs

Check the logs of the crashing pod to identify the cause of the crash:

kubectl logs <pod-name> -n <namespace>
kubectl logs <pod name> -n <namespace> --previous
kubectl logs <pod name> -n <namespace> -c mycontainer

 

Check Events

Use the kubectl event to look at the events before the crash:

kubectl get events -n <namespace> --sort-
by=.metadata.creationTimestamp --field-selector involvedObject.name=<pod name>

You can use the --sort-by= flag to sort by timestamp. To view the events from a single pod, use the --field-selector flag.

 

Describe the Pod

Use the kubectl describe command to get detailed information about the pod's state and events:

kubectl describe pod <pod-name> -n <namespace>

 

Check the Deployment

Use the kubectl describe command to check if there's a misconfiguration: 

kubectl describe deployment mydeployment

 

Check Resource Limits

Ensure that the pod has adequate CPU and memory resources allocated:

kubectl get pod <pod-name> -o=jsonpath='{.spec.containers[*].resources}' -n <namespace>

Adjust the resource requests and limits in the pod's specification if needed.

 

Verify Configuration and Environment Variables

Confirm that all required environment variables and configuration settings are correctly set in the pod's specification:

kubectl get pod <pod-name> -o=jsonpath='{.spec.containers[*].env}' -n <namespace>

 

Review Volume Mounts

Check that all volume mounts are correctly specified and accessible:

kubectl get pod <pod-name> -o=jsonpath='{.spec.containers[*].volumeMounts}' -n <namespace>

Ensure that the volumes exist and are correctly mounted.

 

Examine Image Pull and Network Issues

Ensure that the container image can be pulled and that the pod has network access:

kubectl get pod <pod-name> -o=jsonpath='{.spec.containers[*].image}' -n <namespace>

Check for image pull errors and network connectivity issues.

 

Test Container Images

Use docker to test the container images manually:

docker image pull image_name

If the image pull is successful, you can test whether you’re able to start a container using the image with:

docker run image_name

 

Verify Health Checks

Review the liveness and readiness probes configuration:

kubectl get pod <pod-name> -o=jsonpath='{.spec.containers[*].livenessProbe}' -n <namespace>
kubectl get pod <pod-name> -o=jsonpath='{.spec.containers[*].readinessProbe}' -n <namespace>

Ensure that the probes are correctly configured and functioning.

 

Check for Application Errors

If the issue is within the application, debug and fix the application code to prevent crashes.