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 Re-trust between Aria Automation and IDM failed

https://knowledge.broadcom.com/external/article?articleNumber=388670

Products

VMware Aria Suite

Issue/Introduction

When running the Re-Trust with Identity Manager task against Aria Automation, you get this error:

Error Code: LCMVRAVACONFIG590062
Failed to check VMware Identity Manager root certificate on VMware Aria Automation. Check VMware Aria Suite Lifecycle logs for more details

Environment

Aria Automation 8.x (vRA 8.x) 
Aria Suite Lifecycle 8.x (LCM 8.x)

Cause

Root password is expired on Aria Automation nodes

Resolution

Update the password in the appliances and add the new password to the Aria Lifecycle Locker: 

  1. Log into the Aria Automation Appliance(s) and change the password when prompted. 
  2. Create a new Locker Password in Aria Lifecycle under Locker > Passwords > Add
  3. After the new password is created in the Locker, you can sync the password by retrying the failed Re-Trust task and select the new Password entry.
         Note: The task will fail for each node and will need to be retried with the new password selected for each. Once it succeeds, the password will be synced in Lifecycle Manager. 

Alternatively, if you do not wish to retry the failed task but wish to sync the new Aria Automation root password to Lifecycle Manager, you can sync the password in Lifecycle manager by creating the Password entry in the Locker for the new root password and then Changing the password for each node. 

  1. Go to Lifecycle Operations > Environments > Your Automation Environment (View Details) > VMware Aria Automation Nodes > Change Node Password
  2. Select the Current Password (the one configured before changing)
  3. Select the new password (the one that was set via SSH when prompted)
  4. Submit
  5. Repeat for the remaining nodes if applicable. 

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