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 Unable to delete a Aria Automation tenant in a multi-tenancy environment

https://knowledge.broadcom.com/external/article?articleNumber=389054


Products

VMware Aria Suite

Issue/Introduction

Symptoms:

  • Trying to delete a tenant has failed with this error:

    "Deleting <TENANT> tenant is not allowed as there are some product associations which still exist."

     

Environment

  • Aria Suite Lifecyle Manager 8.x
  • Aria Automation 8.x

Resolution

Once a tenant was associated to Aria Automation it can no longer be deleted.

This is documented within Aria Automation documentation, as:

Setting up for a multi-organization configuration

...
You cannot delete tenants in VMware Aria Automation or in VMware Aria Suite Lifecycle. If you need to add tenants to an existing multi-tenancy deployment, you can do this using VMware Aria Suite Lifecycle, but it will require downtime of three to four hours.


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