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 Upgrade precheck for VMware Aria Automation fails with the error "IP 'x.x.x.x' does not uniquely resolve to Hostname <hostname>."

https://knowledge.broadcom.com/external/article?articleNumber=345980

Products

VMware Aria Suite

Issue/Introduction

Symptoms:

 

  • Upgrade precheck for VMware Aria Automation fails with the error "IP 'Aria_Automation_IP' does not uniquely resolve to Hostname <hostname>."
  • The DNS server has both forward and reverse lookup of Aria Automation nodes.

 

 


Environment

VMware Aria Suite Lifecycle 8.x

Cause

  • This error can occur when the DNS server contains the DNS entry for the VMware Aria Automation appliance, but there is a case mismatch between the hostname stored in the appliance and the corresponding entry in the DNS server.

Validating DNS

  1. SSH into the appliance with the IP Aria_Automation_IP available on the error message using the root account.
  2. Compare the cases of FQDN returned by the below commands, if the case formats are different, note down the output and case format of the first command below.

hostname

/usr/bin/dig +noall +answer -x 'Aria_Automation_IP'

 

 

Resolution

  • This issue will be resolved in VMware Aria Suite Lifecycle 8.14 Patch 1 and later


Workaround:
  • Update the DNS record of the Aria Automation node on the DNS server with the same case format as noted down in the Validation step.

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