Skip to main content

 There are User Input Requests left in the Aria Automation (vRA) GUI which cannot be deleted by the Admins

https://knowledge.broadcom.com/external/article?articleNumber=375686

Products

VMware Aria Suite

Issue/Introduction

  • When the original vRO workflow run is deleted, trying to respond to the input request may throw an error.
  • When input requests are stuck unanswered and cannot be rejected or submitted, they will remain visible on the list. 

Environment

  • VMware Aria Orchestrator 8.x
  • VMware Aria Automation 8.x

Cause

  • A network disconnect or crash can cause input requests to wind up in an invalid state.
  • This can also occur due to the customer's security policy.
  • To be able to respond to a User Input Request in Service Broker, the user needs to be a Member/Admin inside the request's project and the security assignees need to include the user or a Group, the user is a member of.

Resolution

For Administrators to see the user input requests in the User Interaction item's Options in vRO workflow, the admin needs to be in security.assignees or in security.assignee.groups  

Additional Information

Please create a support request if there are UIRs that are stuck and need to be removed and reference this KB.

Comments

Popular posts from this blog

Step-by-Step Explanation of Ballooning, Compression & Swapping in VMware

 🔹 Step-by-Step Explanation of Ballooning, Compression & Swapping in VMware ⸻ 1️⃣ Memory Ballooning (vmmemctl) Ballooning is the first memory reclamation technique used when ESXi detects memory pressure. ➤ Step-by-Step: How Ballooning Works  1. VMware Tools installs the balloon driver (vmmemctl) inside the guest OS.  2. ESXi detects low free memory on the host.  3. ESXi inflates the balloon in selected VMs.  4. Balloon driver occupies guest memory, making the OS think RAM is full.  5. Guest OS frees idle / unused pages (because it believes memory is needed).  6. ESXi reclaims those freed pages and makes them available to other VMs. Why Ballooning Happens?  • Host free memory is very low.  • ESXi wants the VM to release unused pages before resorting to swapping. Example  • Host memory: 64 GB  • VMs used: 62 GB  • Free: 2 GB → ESXi triggers ballooning  • VM1 (8 GB RAM): Balloon inflates to 2 GB → OS frees 2 GB → ESXi re...

Quick Guide to VCF Automation for VCD Administrators

  Quick Guide to VCF Automation for VCD Administrators VMware Cloud Foundation 9 (VCF 9) has been  released  and with it comes brand new Cloud Management Platform –  VCF Automation (VCFA)  which supercedes both Aria Automation and VMware Cloud Director (VCD). This blog post is intended for those people that know VCD quite well and want to understand how is VCFA similar or different to help them quickly orient in the new direction. It should be emphasized that VCFA is a new solution and not just rebranding of an old one. However it reuses a lot of components from its predecessors. The provider part of VCFA called Tenenat Manager is based on VCD code and the UI and APIs will be familiar to VCD admins, while the tenant part inherist a lot from Aria Automation and especially for VCD end-users will look brand new. Deployment and Architecture VCFA is generaly deployed from VCF Operations Fleet Management (former Aria Suite LCM embeded in VCF Ops. Fleet Management...

ESXi Host Troubleshooting Checklist

  🛠️ ESXi Host Troubleshooting Checklist (With Complete Log Locations) ✅ 1. Host Status & Connectivity Check host state in vCenter (Connected / Not Responding / Disconnected) Review CPU, RAM, and datastore usage Validate HA/DRS recommendations ✅ 2. Hardware Health Monitor hardware sensors (CPU, DIMMs, fans, PSU, RAID) Check RAID controller logs via vendor tools View hardware status in: vCenter → Monitor → Hardware Health DCUI → Hardware Status ✅ 3. Network Validation Verify vSwitches, Port Groups, NIC teaming, VLAN tagging Check vmkernel ports (mgmt, vMotion, iSCSI, vSAN) Test reachability using: Shell vmkping < IP > Show more lines Validate physical NIC status and link speed ✅ 4. Storage & Datastore Checks Confirm datastore accessibility Rescan storage adapters (iSCSI/FC/NFS) Validate multipathing (Round Robin / Fixed / MRU) Check datastore latency with esxtop ✅ **5. Critical Logs & Their Locations (Full List) Here are key ESXi log files that every VMware adm...